Cognitive Customer Support
We construct advanced LLM chat layers deployed directly over WhatsApp Business APIs, Telegram, and enterprise portals. Unlike basic chatbots, our cognitive agents understand intent and sentiment, resolving up to 80% of support traffic instantly.
- Context-aware sentiment analysis
- Seamless human-agent handoff
- Multi-language support (inc. Swahili)
- Native API integration (MPESA/CRM)
